SHIPPING:

 

How are you going to ship my order?
We will ship your order by UPS or USPS.

 

What is my shipping charges?
Shipping Charge for Continental United States is a flat $6.95 per order.

 

Can I get FREE Shipping & Handling?
Yes you can get FREE Shipping & Handling in US with every order over $100.00

 

When is my order shipped?
Your order will usually be shipped the next business day.

 

How long before my order is delivered?
Please allow 7-14 business days for delivery.

 

How do I check the status of my orders?
If you have any question regarding the shipping status of your orders please feel free to email us at support@goldshieldusa.com or speak to our customer care on toll free number 1-800-474-9495.

 

Do you ship Internationally?
YES! we ship most of our products shipped anywhere in the world.

 

Do you ship PR*Bar and PR*Powder outside United States?
No, PR*Bar and PR*Powder are available only in United States.

 

How much do you charge for Canada Orders?

We charge $20.00 for Shipping & Handling to Canada.

 

How much do you charge for other International Orders?

We charge as per the total weight of your purchase and the distance of your destination. We will send you the Shipping & Handling charges over email and will ship your product after your confirmation. 

 

 

 

RETURNS:

 

What if I want to return an item?
Goldshield Healthcare Direct has a simple return policy. Goldshield Healthcare Direct will take back your order, within 90 days from date of delivery. To return a purchase kindly speak to our customer care on toll free number 1-800-474-9495.

 

How long will it take for me to receive my credit?
Once a product is received at our distribution center your credit will be processed within 7 business days. Shipping & Handling costs incurred when placing the order and when returning are not refundable.

 

What if the item I ordered got damaged in transit or is defective?
In the unlikely event that you receive a damaged or defective product, Goldshield Healthcare Direct will send you a replacement provided you contact us within 90 days of receiving the product.